Communication is not a luxury, but a necessity for interaction between people. The ability to build relationships with people, find an approach to them, and win them over is a special art. Both at work and in personal life, it is important to create a climate of cooperation, trust and respect. In how a person knows how to express himself in a conversation, both his natural abilities and additional knowledge are important. And the ability to achieve success in interaction with other people is the key to life and professional success. As you know, at work it is important for us to be able to maintain a business communication style, but even there, the ability to skillfully communicate on informal topics has its own bonuses. For example, during a business meeting, there is a sharp difference of opinion, and all participants feel tense. Why do you think everyone starts talking about trifles during coffee breaks? Yes, in order to defuse a tense business situation, and simply to make everyone have fun. Any, even very serious, confrontation can be overcome through informal conversation. As for communication between partners in an informal setting, this business technique is a common thing. This is a favorable opportunity to talk about family and hobbies. In order to learn how to skillfully conduct an informal conversation, you need to master several techniques. Knowledge of these techniques will allow you to: easily start a conversation and keep it exciting and interesting, feel more confident during communication and if a conflict suddenly arises, be able to defuse the situation, and also enjoy the conversation and important information about your interlocutor. For knowledge about these techniques and living them through personal experience, I invite you to my workshop “The Art of Informal Communication”, which will be held at the next Psychological Salon “All the Colors of Life” on October 2. In this program, part of the time we will consider theoretical material, and we will also work in mini-groups, practicing the acquired knowledge in practice.