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Types of communicationsHave you ever had difficulty communicating? Lucky! This article is not for you. Various reasons: fear of being misunderstood, not knowing how to start or continue a conversation, not being able to get out of a conflict situation in time, dissatisfaction with the result - lead to the fact that we avoid important conversations and find peace in solitude. Knowledge of communication theory can help a modern person overcome barriers. Let's start with the types of communications - linear and structural. Let's look at their characteristics in comparison. Linear communication Structural (volumetric) communication Purpose: to teach. One of the communication participants is considered “more important, greater, more important” than the other, be it a physical, intellectual, position or age advantage. The second participant understands and undoubtedly recognizes the superiority of the first. An additional role is identified - methodologist. He gives instructions and controls the former and participates in communication indirectly, as if setting the rules. Linear communication is always social and successfully develops in society. The expectations of the participants are predetermined by the laws of connections Teacher-Student, Chief-Subordinate, Parent-Child, and if the expectations of the participants are not When they become reality, disappointment or a conflict of interest occurs. A classic example of linear communication is schooling. The teacher is in charge; he has age and intellectual superiority. The student realizes the superiority of the teacher and obeys him. The school council acts as a methodologist. He gives instructions to the teacher on how to teach the child and conducts assessments. If a student does not pass the exam, a poor result could be a consequence of insufficient efforts by a poorly motivated student or the incompetence of a teacher. Goal: to create and strengthen relationships. The interlocutors are equal to each other, the participants have no expectations, the main thing for them is to express their thoughts and feelings. Evidence, arguments, a detailed description of the situation is present without claims to rightness or justice, but as a given of an eyewitness who has experienced something himself and wants to share it with others. Structural communication often takes place at an unconscious level with the help of adjustments and the establishment of rapport relationships. For participants, the reaction to the actions and emotions of another participant is important. Unconditional empathy in relationships characterizes relationships within the communication system. An example of structural communication is a casual, fleeting acquaintance on a train. The main goal is to pass the time in a safe, pleasant atmosphere. The conversation is unexpected; neither of them harbors empty hopes for the continuation of this relationship. Participants talk as equals and exchange their points of view as on neutral topics.

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