From the author: This information is given in audio mode. Follow the link. Good luck. What is conflict? Conflict is often associated with words such as quarrel, confrontation, rivalry, disagreement, war. All these words are associated with certain actions of one person towards another. Can an external action be called a conflict? I think no. And I will try to prove it to you. Let's start with this thesis: “Conflict is not something you do, but something you feel.” If you feel anger, irritation, resentment, dissatisfaction, this is a conflict. How do you like this start? Yes, for me conflict is associated precisely with negative feelings, and not with specific actions. The situation itself is neutral, therefore only a person determines his attitude towards what arises in Life. Let's look at common human reactions in conflict. For the most part, three main reactions are common when a person finds himself in the role of a victim. Next......Here you can listen to or download information on this topic. http://prochtu.ru/info.php?avtor=1674&kniga=2